bb89's Commitment to
Responsible Gaming
bb89 believes that entertainment is truly enjoyable only when it is controlled and responsible. Your safety and wellbeing are our highest priority.
Why is Responsible Gaming Important?
Online casino and betting can be a form of entertainment — but it is only healthy when you play consciously and within set limits. At bb89 we see responsible gaming not just as a policy, but as the right of every member.
Gambling or betting should never be a source of income or a way to solve financial problems. If you feel that gaming is affecting your daily life, family or financial situation — it is important to seek help right away. bb89 is committed to making that path to help as easy as possible.
Our platform offers deposit limits, time-out, self-exclusion and 24/7 Bengali-language support — to help you stay in control at all times. This platform operates for those aged 21 and above only.
Our Protection Tools
bb89 provides a range of practical tools to keep you fully in control.
Deposit Limit
Set the maximum amount you can deposit per day, per week or per month yourself. Setting a limit keeps you aware of any excess deposits at all times.
Daily Limit Weekly LimitTime-Out
If you feel you need a short break, activate a time-out on your account for anywhere from 24 hours to 30 days. You will not be able to log in during this period.
1 Day 7 Days 30 DaysSelf-Exclusion
Choose self-exclusion to keep yourself away from the platform for an extended period. It is possible to deactivate your account for 6 months or permanently.
6 Months PermanentLoss Limit
Decide in advance the maximum amount you are willing to lose within a set period. You will be alerted when you reach the limit.
Automatic Alert Self-ControlledGaming History
View your complete betting and transaction history. Understand your own patterns and take action if needed.
Transparency Full HistoryAge Verification
bb89 is for those aged 21 and above only. Age verification is mandatory at registration. We are strict about preventing access by minors.
21+ Age Limit Verification MandatoryWarning Signs of a Problem
When Is It Time to Seek Help?
If any of the signs below appear in your behaviour, they may be early indicators of gambling addiction. Do not delay — contact support.
- Playing repeatedly to try to win back lost money
- Being unable to stop playing
- Borrowing money or hiding funds to gamble
- Losing focus on family or work
- Lying about gaming
- Feeling restless or anxious when unable to play
- Using savings or emergency funds for gaming
- Seeing gaming as a solution to problems
Assess Yourself
Answer the questions below honestly. If more than one answer is "yes", speak with the support team.
Have you played beyond your budget in the past month?
Have you tried to stop playing but failed?
Are you spending more time gaming instead of time with family?
Do you feel upset after a loss and play again to "win it back"?
Have you ever borrowed money to fund your gaming?
Are you unable to focus on work or studies because of gaming?
If more than one of these answers is "yes", contact us via 24/7 live chat or email ([email protected]) — we are here for you.
Summary of Tool Usage
| Tool Name | What It Does | How to Activate | Time to Take Effect |
|---|---|---|---|
| Deposit Limit | Limits the deposit amount within a set period | From Account Settings | Immediate |
| Loss Limit | Alerts you when a set amount has been lost | From Account Settings | Immediate |
| Time-Out | Temporarily closes the account for a set period | Contact Support | Within 1-2 hours |
| Self-Exclusion | Keeps the account inactive for an extended period | Contact Support | Within 24 hours |
| Age Verification | Prevents minors from registering | Automatic at registration | Always active |
The Golden Rules of Responsible Gaming
- Play for entertainment only, not in hope of earning money
- Set a budget in advance and stick to it
- Do not place extra bets to try to recover lost money
- Do not play when drinking alcohol or under emotional stress
- Take regular breaks and track the time you spend playing
- Keep a deposit limit set
- Be open and honest with your family
- If a problem arises, inform support right away
Secure Payments and Withdrawals
At bb89 the minimum deposit is ৳200 and the minimum withdrawal is ৳500. All transactions are completed securely via bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals are typically processed within 30 minutes to 3 hours. Keep your transactions within set limits so that your financial situation stays under control.
Need Help? We Are Here
If you feel that gaming is causing problems, our Bengali-speaking support team is with you 24/7. Reach out via live chat or email — all information is kept completely confidential.
Enjoy bb89 Responsibly
Entertainment is most enjoyable when it is safe and within limits. Come to bb89 — slots, cricket betting and live casino are all here for you.